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Author: Jane Handly Cost: 49 ˆ |
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How to Get, Keep, & Wow Customers in a Competitive Market
For more than 20 years, Jane Handly has been highly sought-after as a speaker, trainer & consultant in the area of customer service & retention. She teaches practical ideas on exceeding expectations, handling difficult situations, increasing internal team work, boosting sales and much more. As dynamic as she is down to earth, her unique style captivates and motivates people to go the extra mile to wow their customers.
Starting out as a graduate of Wake Forest University with a Masters Degree in Communication, Jane went on to become an author as well. Her two books: "Getting Unstuck" and "Why Women Worry" have been the subject of articles in Business Week, Money Magazine, Ladies Home Journal and USA Today. In addition, she has appeared on more than 200 radio and television programs. Her impressive list of clients includes American Airlines, Neiman Marcus, Pepsi, Bristol Myers Squibb, Verizon, Southwest Airlines, Seven Eleven, Subway and hundreds of other prestigious companies and franchises. |
As a consultant, Jane Handly has researched over 700 major businesses and has gathered information that includes over a half million face to face encounters with customer contact employees. She knows beyond a shadow of a doubt what it takes to get and keep your customers.
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In this program you'll learn:
• Reduce Customer Fallout & Increase Satisfaction
• More Effectively Team With Your Internal Customers
• Deliver the Kind of Service People Rave About
• Handle Difficult Customers & Accounts With Ease
• Generate Higher Levels of Repeat Business & Referrals
• And much more ...
This DVD seminar is the perfect tool to take your phone skills to the next level. It can also be used quite effectively in group meetings to train and energize salespeople and other professionals. |
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Author: Brian Tracy Cost: 49 ˆ |
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How to Double Your Sales & Double Your Income
Brian Tracy is one of the most in-demand speakers in the world on the subject of success. He's a dynamic and entertaining presenter, teaching critical laws and important ideas on how to reach higher levels of achievement, and avoid the most common reasons many people fail.
He is the author/narrator of more than 300 different audio/video learning programs and books covering the entire spectrum of human and corporate performance. Some of them include Maximum Achievement, The Psychology of Selling, The 100 Absolutely Unbreakable Laws of Business Success, and The 21 Success Secrets of Self-Made Millionaires. He has appeared on countless television and radio shows, and is featured regularly in major publications across the country, and overseas. He has also conducted high-level consulting assignments with several billion-dollar-plus corporations in strategic planning and organization development. |
In this powerful session, you’ll learn how to sell more, faster and easier than ever before. He’ll give you a series of practical, proven techniques you can use immediately to get more appointments and make more sales. You’ll also learn how to get motivated and stay motivated day after day. This seminar is a “must view” program for all salespeople! |
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In this program you'll learn:
•REACH YOUR GOALS FASTER THAN EVER BEFORE
•UNCOVER THE BIGGEST OBSTACLE TO SUCCESS
•CREATE AN EVEN MORE COMPELLING FUTURE
•INCREASE YOUR INCOME IN RECORD TIME
•CREATE POSITIVE NEW HABITS & BREAK THE NEGATIVE ONES
•AND MORE ...
This DVD seminar is the perfect tool to take your phone skills to the next level. It can also be used quite effectively in group meetings to train and energize salespeople and other professionals. |
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Author: Dr. Kerry Johnson Cost: 49 ˆ |
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Psychological Techniques for Building Long Term Clients & Closing More Sales
Dr Kerry Johnson delivers a high energy, entertaining program on building trust and rapport, faster than ever! Incorporating some neurolinguistic programming (NLP) techniques with a number of other interesting strategies for connecting more effectively with others, this program will definitely keep your attention.
Building trust and rapport has never played as important a role as it does in today’s business climate. People want to feel a true relationship with their sales representative, or they will simply go to the Internet and find a less expensive alternative. In this high-energy seminar, you’ll discover some of the most advanced techniques for quickly breaking the ice with your clients and connecting with them at a deeper level. Dr. Kerry Johnson will teach you the differences between the visual, the auditory, and the kinesthetic communication styles, and how to stay in rapport with each one. You’ll develop insights into the most persuasive words & colors to use in business. He’ll also show you how to increase the number of referrals you get by doing customer check-ups on a regular basis. You’ll discover all these ideas and more in this fun-to-watch, fast-paced session.
Dr. Kerry Johnson is an internationally sought-after speaker with an upbeat, informative, and entertaining style. He is the best-selling author of six books, and writes regularly for numerous sales & management magazines. His editors have dubbed him "The Nation's Sales Psychologist." Get ready to boost your potential and increase your people skills with this idea-loaded seminar on The Trust Factor. |
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In this program you'll learn:
• How to Change Your Mode to Match Your Client
• The 12 Most Persuasive Words for Selling More
• Simple Steps for Getting More Referrals Than Ever
• Secrets for Increasing Your Direct Mail Results
• Which Colors Are Better For Attracting Business
• And Much More ...
This DVD seminar is the perfect tool to take your phone skills to the next level. It can also be used quite effectively in group meetings to train and energize salespeople and other professionals.
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Author: George Walther Cost: 49 ˆ |
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How to Make the Telephone Your Most Powerful Business Tool
George Walther is an internationally acclaimed expert at boosting telephone effectiveness. He's a professional speaker of the highest caliber with an energetic style that captivates, motivates and teaches people how to be more productive and professional. With 25 plus years of research, development, and experience in the communications arena, George knows what he’s talking about.
Get ready for a content-loaded seminar will give you specific ideas on how to use the phone to your greatest advantage. Whether your a tele-marketer, sales professional, or collections agent, you’ll learn and quickly benefit from these proven, practical ideas for getting through to the most important people on your list. As a full-time professional speaker since 1980, George holds the National Speakers Association's Certified Speaking Professional designation, and has also been inducted into the CPAE Speaker Hall of Fame. |
He earned an MBA in marketing from UCLA, and graduated summa cum laude with a BA in Rhetoric and Public Address. Media appearances have included CNN, Live with Regis, The Wall Street Journal, Ladies Home Journal, and many others. George Walther is widely published by companies including Simon & Schuster, Putnam, and Nightingale-Conant. His books, audio programs, and video training seminars have been translated into many languages and published around the world.
This DVD seminar is the perfect tool to take your phone skills to the next level. It can also be used quite effectively in group meetings to train and energize salespeople and other professionals. |
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In this program you'll learn:
• IMPROVE YOUR ABILITY TO COMMUNICATE WITH CLARITY
• ELIMINATE PHONE TAG AND OTHER COSTLY TIME WASTERS
• KEEP YOUR CONVERSATIONS POSITIVE ON & OFF THE PHONE
• CREATE HIGH CUSTOMER LOYALTY THROUGH ENHANCED SERVICE
• HOW TO USE VOICE MAIL MORE EFFECTIVELY THAN EVER BEFORE
• AND MUCH MORE... |
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Author: Jeff Slutsky Cost: 49 ˆ |
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Innovative Tactics for Taking Your Client Base to A Whole New Level
- QUALIFY YOUR MOST PROFITABLE PROSPECTS WITH PRECISION
- CREATIVELY OUTSMART YOUR COMPETITION
- USE YOUR MARKETING DOLLARS MORE EFFECTIVELY
- INCREASE YOUR COLD CALLING SKILLS & RESULTS
- GET YOUR PROSPECT TALKING & BUYING MORE THAN EVER
- AND MUCH MORE ...
When it comes to street-smart selling and marketing strategies, Jeff Slutsky is at the top of his field. As dynamic as he is informative, Jeff knows how to captivate an audience and leave them cheering. Jeff Slutsky’s Street Fighting program has received a great deal of national media attention, in fact, his work has been discussed and written about in The Wall Street Journal, USA Today, Success Magazine, Inc. Magazine, CNN and Sally Jesse Raphael.
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In addition to having authored 8 powerful books, he's also a contributing author to the bestselling book, Chicken Soup for the Soul at Work, and co-author of a weekly syndicated column entitled "Biz-Smart."
In this fast-paced, entertaining, and idea-loaded program, you’ll learn dozens of innovative tactics for selling and marketing your products and services more effectively than ever before. You’ll hear clever stories loaded with insights, ideas, and humor. And finally you’ll be reminded of some of the most important sales basics that many of us tend to forget.
All of this comes to you from a man known for his energetic, entertaining, and high-content style. Watch this DVD and you’ll know why Jeff’s Street Fighting client list includes AT&T, McDonald's, American Express, Walt Disney, Pizza Hut, Honda, Sony, Goodyear, the city of Dallas, the state of Arkansas, and the country of India.
A definite editors choice! |
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Author: Blaine Athorn Cost: 49 ˆ |
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Supercharge Your Mind to Instantly Recall Names, Ideas & Information
- RECALL NAMES AND FACES WITH GREATER EASE
- MAKE A LASTING IMPRESSION ON YOUR CUSTOMERS
- INSTANTLY REMEMBER IMPORTANT INFORMATION
- INCREASE YOUR RETENTION AT MEETINGS
- DEVELOP EVEN GREATER FOCUS & AWARENESS
- AND MUCH MORE ...
Whether it’s a clients name or a new product presentation, we could all benefit from using our memory more effectively. Get ready for a high-energy program facilitated by one of the most dynamic memory trainers in the world, Blaine Athorn. As president and founder of The Memory Training Institute, Blaine has been involved in the communication skills arena for more than 20 years.
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He’s been a guest speaker at over 2,000 companies nationwide, and has helped simplify and revolutionize memory training so anybody can master it. In addition to custom designing workshops for corporations and organizations, Blaine has also developed educational programs for students of all ages. Thousands have applied these learning and success skill to increase their grades, self-confidence and enthusiasm for learning.
In this high-energy session, Blaine will teach you how to retain information from books, seminars and important meetings. You’ll also learn how to instantly remember names and faces. Finally, you’ll develop more of your hidden potential by using more of your brainpower. This seminar is highly recommended to anyone serious about reaching higher levels of success and awareness in life. |
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Author: Tony Alessandra Cost: 49 ˆ |
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Powerful People Skills for Building Long Term Relationships
- LEARN TO CREATE RAPPORT FASTER THAN EVER BEFORE
- HOW TO READ THE VARIOUS STYLES QUICKLY & ACCURATELY
- MAXIMIZE YOUR OWN STRENGTHS AND WEAKNESSES
- HOW TO PICK UP ON VERBAL, VOCAL, & VISUAL SIGNALS
- PROTECT YOUR FUTURE BY CREATING STRONG RELATIONSHIPS
Dr. Tony Alessandra helps companies build customers, relationships, and the bottom-line. He is a widely published author, with fourteen books translated into seventeen foreign languages, including Charisma (Warner Books), The Platinum Rule (Warner Books), Collaborative Selling (John Wiley & Sons), and Communicating at Work (Fireside/Simon & Schuster).
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He is featured in over 50 audio/video learning programs and films, including Relationship Strategies (American Media), The Dynamics of Effective Listening (Nightingale-Conant), and Non-Manipulative Selling (Walt Disney). Recognized by Meetings & Conventions Magazine as “one of America’s most electrifying speakers,” Dr. Alessandra was inducted into the Speakers Hall of Fame in 1985. Tony's polished style, powerful message and proven ability as a consummate business strategist consistently earn him rave reviews.
In this powerful, practical and entertaining session, you’ll learn dozens of ideas for dealing more effectively with anybody and everybody you meet. You’ll discover the best ways of building rapport, how to break the ice with strangers, how to quickly and accurately size people up, how to adapt your style to make the other person feel more comfortable, and a whole lot more. Once you understand and master The Platinum Rule, you’ll be better equipped to build and maintain stronger relationships than ever before. |
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Author: T Falcon Napier Cost: 49 ˆ |
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Precision Sales & Management Tools for Dramatically Increasing Productivity
- DISCOVER THE MOST CRITICAL INGREDIENT THERE IS IN SELLING
- LEARN THE BEST WAY TO ASK FOR AND SECURE REFERRALS
- THOROUGHLY UNDERSTAND TENSION & PRODUCTIVITY
- SCIENTIFIC METHODS FOR INFLUENCING & PERSUADING
- QUICKLY PINPOINT YOUR WEAK AREAS & REMEDY THEM
- AND MUCH MORE...
This top quality video seminar is a must for anyone selling a product or service with an inherent level of tension - Financial Services, Insurance, Alarm Systems, Real Estate, or any other product or service where the buyer feels a certain level of risk. Napier’s insights are innovative, logical, and right on target. T Falcon Napier is the creator of MasterStream, a practical and innovative method for increasing sales and productivity.
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Since starting his career as a professional speaker, trainer and consultant in 1980, Mr. Napier has developed and presented over 2,000 customized programs for organizations coast-to-coast. His client list includes over 300 companies representing virtually every industry. Throughout his more than 10,000 hours of speaking and training experience, audiences have described Mr. Napier’s training style as direct, content-filled, witty, and thought provoking.
This revolutionary sales skills program teaches audience members how to monitor and manage the critical ingredient that determines if, and what, their prospects will buy — and when they’ll take action. This program is not a re-hash of the basics, but practical and innovative tools for more powerfully influencing others. You’ll learn the 5 phases of the sales process in a way you’ve never heard before, and understand how to lead the prospect along the MasterStream of tension. Once you learn this technique, you’ll probably never sell the old way again. Find out why so many people are calling MasterStream the ultimate sales tool. |
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Author: George Walther Cost: 49 ˆ |
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How to Say What You Mean & Get What You Want
George Walther is an internationally acclaimed expert at boosting personal performance. He's a professional speaker of the highest caliber with an energetic style that captivates, motivates and teaches people how to be more effective in life. With 25 plus years of research, development, and experience, George knows what he’s talking about.
This content-loaded seminar will give you specific ideas on how to be more positive and persuasive in everyday conversational interactions. Whether routinely communicating with co-workers or clients, or defusing hostile customers, or seeking to build sales cooperation, or simply aiming to project a more positive image for your organization, you'll see results fast. As a full-time professional speaker since 1980, George holds the National Speakers Association's Certified Speaking Professional designation, and has also been inducted into the CPAE Speaker Hall of Fame.
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He earned an MBA in marketing from UCLA, and graduated summa cum laude with a BA in Rhetoric and Public Address. Media appearances have included CNN, Live with Regis, The Wall Street Journal, Ladies Home Journal, and many others. George Walther is widely published by companies including Simon & Schuster, Putnam, and Nightingale-Conant. His books, audio programs, and video training seminars have been translated into many languages and published around the world.
- STRATEGIES FOR IMPROVING COMMUNICATION & TEAM WORK
- DIFFERENCES BETWEEN POWER TALKING & POWERLESS LANGUAGE
- HOW TO KEEP YOUR INTERACTIONS MORE POSITIVE
- CREATE AN EVEN MORE IMPACTFUL FIRST IMPRESSION
- MAXIMIZE YOUR PRODUCTIVITY BY BEING MORE PURSUASIVE
- AND MORE ...
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Author: Michael Wickett Cost: 49 ˆ |
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How to Grow Your Business with Existing & Prospective Clients
Most of us have been taught to ask questions during the sales process, yet few of us have a systematic approach to this critical factor. The quality of the questions you ask directly determines the quantity of the clients you attract. Among the many skills taught in this program, you'll learn some of the most effective questions for developing stronger relationships and closing more business, faster than ever before. In addition, you'll walk away with dozens of ideas and strategies for not only building, but maintaining relationships for the rest of your career. And all of this is brought to you by one of our most requested speakers ever, Michael Wickett. He has received many accolades for his speaking excellence, and is consistently rated as one of the best on the circuit. |
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In this program you'll learn: •HOW TO ASK THE MOST IMPORTANT QUESTIONS AT THE RIGHT TIME
•TURN YOUR CUSTOMERS INTO WALKING TESTIMONIALS •RECEIVE HIGH QUALITY, HONEST ANSWERS TO YOUR QUESTIONS •CREATE AN EVIDENCE MANUAL THAT QUICKLY BUILDS YOUR CREDIBILITY •STRENGTHEN RELATIONSHIPS BY SUPPORTING PEOPLE'S ALIVENESS •AND MUCH MORE...
This DVD seminar is the perfect tool to take your phone skills to the next level. It can also be used quite effectively in group meetings to train and energize salespeople and other professionals. |
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Author: Shawna Schuh Cost: 49 ˆ |
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15 Keys for Bettering Your Communications & Improving Your Bottom Line
In today’s highly competitive world, it’s all about being better than the competition. Doing things they’re not willing to do, and treating the customer in ways that are not typical. People judge us, and continue to do business with us, based on the experiences they have, and the treatment they receive. Get ready for top rated speaker/author Shawna Schuh as she guides you through a whirlwind of practical information, interweaved with compelling stories, and hard-hitting ideas for building more profitable relationships. She’ll show you how to communicate more effectively on paper, as well as in presentations, so that your clients will perceive you as the preferred choice. Her down-to-earth, high energy style consistently leaves her audiences raving. Come discover why so many top organizations like Nike & Nordstroms, work with Shawna Schuh to be even better! |
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In this program you'll learn: • QUESTION WITH MORE FINESSE & LISTEN WITH GREATER ATTENTION
• DEVELOP A STELLAR REPUTATION FOR GETTING THINGS DONE • HOW YOUR FIRST IMPRESSION WILL MAKE OR BREAK YOUR CAREER • WHY THANK YOU NOTES ARE IMPORTANT AND HOW TO USE THEM • VOICE MAIL, EMAIL, & WRITING TIPS FOR GREATER EFFECTIVENESS • AND MUCH MORE...
This DVD seminar is the perfect tool to take your skills to the next level. It can also be used quite effectively in group meetings to train and energize salespeople and other professionals. |
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Author: Don Hutson Cost: 49 ˆ |
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Cutting Edge Strategies for Boosting Your Results
Don Hutson is internationally renowned for his fast-paced sales training seminars. He is a motivating, entertaining, and award winning speaker who knows how to bring your sales skills to the next level. This session covers dozens of powerful ideas and techniques for consistently raising sales results. Discover why so many top companies use Don’s training on a regular basis to boost their numbers.There’s a good reason why companies like 3M, Motorola, Sony, Target, & dozens of others are utilizing Don Hutson’s leadership training in-house. |
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In this program you'll learn: • CUTTING EDGE SELLING STRATEGIES
• SECRETS OF THE TOP PERFORMERS • HOW TO DIFFERENTIATE YOURSELF • RE-MARGIN YOUR PROFIT ZONE • ZOOM PAST YOUR COMPETITORS • AND MUCH MORE...
This DVD seminar is the perfect tool to take your skills to the next level. It can also be used quite effectively in group meetings to train and energize salespeople and other professionals. |
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